We at MarkeStac are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by MarkeStac when you interact with our website and services. When you use our services, you trust us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, and manage your information. We provide a range of services that help businesses to explore and interact with the world in new ways. Our services include:
- HubSpot onboarding, implementation, integration, and development services.
- Inbound marketing services
- Digital Marketing services like content writing, and SEO.
This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data. For the purposes of this Privacy Policy "Personal Data" means any information relating to an identified or identifiable individual. If you do not agree with this Privacy Policy, you should not use our websites, product, and services, or any other sites or services that link to this Privacy Policy.
1.What information do we collect about you?
When you interact with us via our websites or any sites or services that link to this Privacy Policy, we may collect Personal Data and other information from you.
We collect Personal Data from you when you submit web forms or interact with our website and our agency, for example by subscribing to a HubSpot blog, subscribing to one of our services, or requesting customer support. We may ask for your email address, first and last name, and other business information.
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and Last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
We use this information to communicate with you and deliver you with optimum services. Additionally, we may share some of the information with our employees who are going to work on your project.
2. How do we use your information?
We may use the information we collect from you in the following ways:
- To register you for our services
- To quickly initiate working on your project
- To send periodic emails regarding MarkeStac and its services
- To provide and maintain our services
- To manage your account
- To manage your requests
- For other purposes such as data analysis, identifying usage trends, and determining the effectiveness of our service.
3. How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access rights to those systems. In addition, all sensitive information is kept in a secure format. All credit card transactions are processed through our payment gateway provider, and credit card details are not stored on our web servers.
4. Third-Party Disclosures
At MarkeStac, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. We may share your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Retention of Your Personal Information
MarkeStac will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Updations to Our Privacy Policy:
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the updated privacy policy on this page. We will let you know via email or notice prior to the change becoming effective.
You are advised to review this Privacy Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
Contact Us
If you have any queries about this privacy policy and relevant updations, you can contact us:
- Email: hello@markestac.com
- Phone: +919996504803
Terms And Conditions
Welcome to MarkeStac!
Please read these Terms and Conditions carefully before using https://www.markestac.com/ website and other services offered by MarkeStac. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing Company Law. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need-to-know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offenses for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible
Confidentiality
We are a registered firm and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our employees and teams we work with] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue the Client with appropriate written information, handouts, or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services.
Disclaimer
Exclusions and Limitations
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
- This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Payment
Cash or Personal Cheque with a Bankers Card, all major Credit/Debit Cards, and Bankers Draft are all acceptable methods of payment. To start with the project, 50 % of the project cost has to be paid in advance. All projects remain the property of the Company until paid for in full. We reserve the right to seek recovery of any amount remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding amount is recovered in full.
Availability
Unless otherwise stated, the services featured on this website are available to anyone across the globe. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs, and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely, or error-free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents, and affiliates against any loss or damage, in whatever manner, howsoever caused.
Log Files
We use IP addresses to analyze trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns, and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different from that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
Communication
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature, or via the Company’s stated mobile telephone numbers.
General
The laws of India govern these terms and conditions. By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the Indian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied, or supplemented except in writing and signed by duly authorized representatives of the Company.
Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to, and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
Cancellation And Refund
7 Working Day Refund Policy
Objective: To provide clear guidelines for customers seeking refunds, ensuring a straightforward and fair process.
Policy Overview: We aim to ensure that you are completely satisfied with your purchase. If for any reason you are not, our 7 Working Day Refund Policy allows you to request a refund under specific conditions.
Eligibility for Refund:
- Time Frame: Refund requests must be made within 7 working days from the date of purchase or receipt of the product/service.
- Condition: The product must be returned in its original condition, with all packaging and tags intact. For services, the refund request must be made before the service has been fully rendered or utilized.
- Proof of Purchase: A valid receipt or proof of purchase is required to process the refund.
Refund Request Process:
- Submit Request: Contact our customer service team via hello@markestac.com to initiate the refund process. Provide your order number, details of the purchase, and reason for the refund.
- Return Instructions: If applicable, you will receive instructions on how to return the product. Ensure that you follow these instructions carefully to avoid delays.
- Review: Our team will review your request and the condition of the returned product or service. This process typically takes 3-5 working days.
Refund Processing:
- Approval: Once your refund request is approved, the refund will be processed within 3-5 working days.
- Method: Refunds will be issued using the same payment method used for the original purchase. Please note that it may take additional time for the funds to appear in your account, depending on your payment provider.
Exceptions:
- Non-Refundable Items: Certain items or services may not be eligible for a refund, including but not limited to customized or personalized products, digital downloads, or services already fully provided.
- Late Requests: Refund requests made after 7 working days from the purchase date or receipt of the product/service will not be eligible for a refund.
Contact Us: If you have any questions or need further assistance, please contact our customer service team at hello@markestac.com
Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. The agency has to be informed within the first seven days, then only a refund can be generated. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any amount that has been paid to us which constitutes payment in respect of the provision of unused Services, shall be refunded.
Project Delivery
The time to deliver the project is decided by completely analyzing the project requirements, its priorities, and how fast the client wants it to be delivered. The hours decided to deliver the project can be changed in case of unforeseen circumstances and the company will inform the client beforehand through e-mail or by conducting a meeting explaining all the reasons and circumstances.